Freemium Downgrade

const result = await cr.showCancelFlow({
  customerId: user.id,
  subscriptionId: user.subId,
  reasons: [
    { id: 'too-expensive', label: "It's too expensive", icon: '💰',
      offer: { type: 'downgrade', plan: 'free' } },
    { id: 'not-using-premium', label: "Don't use premium features", icon: '🤷',
      offer: { type: 'downgrade', plan: 'free' } },
    { id: 'found-free-alt', label: 'Found a free alternative', icon: '🆓',
      offer: { type: 'discount', percent: 50, duration: 3 } },
    { id: 'temporary', label: "Don't need it right now", icon: '📅',
      offer: { type: 'pause', months: 1 } },
    { id: 'other', label: 'Something else', icon: '💬',
      offer: { type: 'feedback' } },
  ]
})