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ChurnRecovery
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Full Feature Set

Everything you need to stop losing customers

ChurnRecovery is a complete churn reduction platform — cancel flow interception, analytics, win-back automation, and deep integrations. Completely free, forever.

🚪 Cancel Flow📊 Analytics📧 Win-Back🔗 Integration
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Cancel Flow

Smart Cancel Interception

ChurnRecovery intercepts the cancel action the moment a customer clicks your cancel button — before any cancellation is processed. The flow appears as a modal overlay, keeping customers inside your product.

Works with any billing providerZero-latency interceptionMobile-responsive modalKeyboard accessible

Reason-Based Offer Engine

Ask customers why they're canceling, then fire the right retention offer based on their answer. Price objections get discount offers. Inactivity gets pause offers. Switching gets win-back deals.

6 built-in cancel reasonsCustom reasons + routingMultiple offer types per reasonA/B test different offers

Offer Types: Discount, Pause, Human, Feedback

Four battle-tested offer types cover 95%+ of cancel scenarios. Discounts save price-sensitive customers. Pause offers save busy customers who plan to return. Human escalation saves complex cases.

% or $ discount offersPause for 1-6 monthsLive chat escalationFeedback-only mode

Skip Flow & Immediate Cancel

Never trap customers. ChurnRecovery always includes a clear "Cancel anyway" path — so customers who truly want to leave can. This honesty builds trust and often actually increases the save rate.

Clear dismiss buttonsSkip to immediate cancelNo dark patternsGDPR compliant
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Analytics

Save Rate Dashboard

Track your save rate in real time. See what percentage of customers who see the cancel flow end up staying. Drill down by plan, country, cohort, and cancel reason.

Real-time updatesHistorical trendsSegment filtersExport to CSV

Revenue Recovered Tracking

Know exactly how much MRR ChurnRecovery has saved you. Every saved customer is tagged with their plan value — so you can see the dollar impact, not just the headcount.

MRR saved per customerMonthly/annual revenue impactLTV extension trackingStripe revenue sync

Churn Reason Intelligence

Turn cancel reasons into product intelligence. See which reasons are trending up, which plans have the highest price sensitivity, and where your product has gaps that competitors are filling.

Reason trend chartsPlan-level breakdownsCompetitive switching analysisFeature request aggregation

Offer Performance Reports

See which offers actually work. Compare acceptance rates across discount amounts, pause durations, and offer copy. Know exactly which variant drives the highest save rate.

Offer acceptance ratesA/B test resultsVariant comparisonStatistical significance
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Win-Back

Automated Win-Back Email Sequences

Even when a customer cancels, ChurnRecovery automatically queues a multi-step win-back sequence. Smart timing: day 7 (check-in), day 14 (product update), day 30 (final offer).

3-email default sequenceCustomizable timingPersonalized with cancel reasonUnsubscribe compliant

Failed Payment Recovery

Involuntary churn from failed payments causes 20-40% of all SaaS cancellations. ChurnRecovery detects failed payments and automatically sends smart dunning emails to recover the card.

Stripe webhook integrationSmart retry schedulingCard update linksPayment failure analytics

Re-engagement Offers

Win-back emails can include re-engagement offers — discounts or bonuses that give canceled customers a compelling reason to come back. More effective than generic "we miss you" emails.

Discount codes in emailsTime-limited offersOne-click reactivationOffer expiry tracking
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Integration

One-Line JavaScript SDK

Add ChurnRecovery to your app with a single import and two API calls. Seriously — that's it. No complex setup, no backend work required. Most teams are live in under an hour.

npm packageCDN script tag optionTypeScript types includedReact + Vue + vanilla

REST API

Full REST API for server-side integrations. Trigger cancel flows, retrieve analytics, manage customers, and configure offers — all via clean, versioned API endpoints.

API key authVersioned endpointsIdempotent operationsRate limit: 1000 req/min

Stripe Native Integration

Connect your Stripe account in 30 seconds. ChurnRecovery reads your plans, customers, and subscription data — and automatically applies offers (discounts, pauses) directly in Stripe.

OAuth connectionAuto-apply discountsSubscription pause supportWebhook sync

Webhooks

Get notified in real time when customers are saved, when they cancel, when offers are accepted. Send data to your CRM, Slack, or any downstream system.

Cancel eventsSave eventsOffer acceptance eventsRetry with exponential backoff

Churnkey charges $825/mo for the same features

ChurnRecovery is free. The only difference is our business model — we believe churn recovery tools should be accessible to every SaaS company, not just the ones that can afford $10k/year in software.

Get Early Access — FreeSee Full Comparison →

Everything, at a glance

Cancel flow modal
Reason picker
Discount offers
Pause offers
Human escalation
Feedback collection
A/B testing
Save rate analytics
Revenue recovered tracking
Churn reason intelligence
Offer performance reports
Win-back email sequences
Failed payment recovery
Re-engagement offers
JavaScript SDK
REST API
Stripe integration
Paddle integration
Webhooks
Slack notifications
Custom branding
White-label mode
GDPR compliant
SOC 2 (planned)
Unlimited customers
Free forever

Ready to start recovering customers?

Join the waitlist and be among the first to go live. Free forever.

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